Chewy, Inc. (NYSE:CHWY) is a leading online retailer specializing in pet food, supplies and pharmaceuticals. Founded in 2011 by Ryan Cohen and Michael Day, the company is headquartered in Dania Beach, Florida, and services customers across the contiguous United States, Alaska, Hawaii and Puerto Rico. Chewy operates as a wholly owned subsidiary of PetSmart, leveraging a digital-first model to deliver a comprehensive assortment of products through its e-commerce platform.
The company’s product portfolio spans food and treats for dogs, cats, birds, fish, reptiles and small animals, alongside pet medications, vitamins, grooming supplies, toys and training aids. Chewy’s autoship subscription service enables customers to schedule recurring deliveries of essential items, promoting convenience and customer loyalty. In addition to third-party brands, the retailer has developed private-label lines such as American Journey and Frisco, offering competitively priced alternatives across key categories.
Chewy supports pet owners with value-added services that include an online pharmacy, 24/7 telehealth consultations through “Connect with a Vet,” and personalized nutrition guidance. Its logistics network comprises multiple distribution centers strategically located to optimize delivery speed and fulfillment efficiency. The company’s technology platform emphasizes a user-friendly shopping experience, robust mobile capabilities and data-driven personalization.
Since assuming the role of CEO in 2018, Sumit Singh has focused on scaling operations, enhancing customer service and expanding Chewy’s range of digital offerings. Co-founder Ryan Cohen serves as chairman, guiding the company’s long-term strategy and innovation agenda. With an emphasis on customer obsession and pet wellness, Chewy continues to invest in new product development, private-label expansion and strategic partnerships to reinforce its position in the competitive pet-care market.