Citizens Financial Group, Inc. (NYSE: CFG) is a bank holding company that provides a broad range of banking and financial services to individuals, small and middle-market businesses, corporations and institutional clients. Headquartered in Providence, Rhode Island, Citizens conducts its banking operations principally through its primary banking subsidiary, Citizens Bank, and serves customers through a combination of branch locations, ATMs and digital channels. The company is publicly traded and operates under the regulatory framework applicable to U.S. banking organizations.
Citizens’ core business activities include consumer and commercial deposit products, consumer and residential mortgage lending, commercial lending and specialized finance, and payment and treasury management solutions. The firm also offers credit card products, wealth management and trust services, and capital-markets capabilities for corporate clients. Citizens has invested in digital and mobile banking platforms to support online account opening, payments, remote deposit capture and other electronic banking services, complementing its physical branch network.
The company’s footprint is concentrated in the United States with a focus on the Northeast and Mid‑Atlantic regions while serving customers across a broader set of markets. Citizens operates as a diversified financial services provider, managing retail distribution, commercial banking teams and centralized corporate functions. Governance is provided by a board of directors and an executive management team responsible for strategy, risk management and regulatory compliance. The firm’s operations are subject to oversight by federal and state banking regulators.