Genpact is a global professional services firm specializing in digitally powered business process management and services. The company partners with clients across industries to design, transform and run key operations, leveraging data analytics, artificial intelligence, automation and domain expertise. Its offerings span finance and accounting, supply chain management, procurement, customer experience, risk and compliance, and other critical business functions.
Founded in 1997 as the business process outsourcing arm of General Electric and originally known as GE Capital International Services, the company rebranded as Genpact in 2005 and completed its initial public offering on the New York Stock Exchange in 2007 under the ticker symbol “G.” Over time, Genpact has expanded beyond traditional outsourcing to focus on digital transformation and innovation, helping organizations accelerate growth and improve operational efficiency.
Headquartered in New York City, Genpact serves clients in more than 30 countries across North America, Latin America, Europe and Asia Pacific. The firm maintains delivery centers and innovation hubs in key markets, integrating local talent with global capabilities to support multinational corporations and regional enterprises alike. Its platform-based approach brings together digital technologies, industry knowledge and consulting expertise to address complex business challenges.
Since February 2011, Tiger Tyagarajan has served as president and chief executive officer, guiding Genpact’s evolution from a traditional outsourcing provider to a strategic digital partner. Under his leadership, the company has invested in advanced analytics, machine learning and robotic process automation, positioning itself as a leader in the emerging field of intelligent operations.