JD.com, Inc. (NASDAQ: JD) is one of China’s largest e-commerce companies, operating a comprehensive online retail platform that connects consumers with merchants and brands. The company’s business activities span direct sales of electronics, home appliances, apparel, and fresh groceries, as well as third-party marketplace services. In addition to its core e-commerce operations, JD.com has developed extensive logistics networks and has invested in automation and robotics to expedite order fulfillment and enhance delivery efficiency.
Founded in 1998 by Richard Liu (Liu Qiangdong) and headquartered in Beijing, JD.com launched its e-commerce platform in 2004. Over the years, the company has expanded its service offerings beyond traditional retail to include JD Cloud & AI, digital marketing, and financial technology products such as consumer financing and payment solutions. Its proprietary logistics arm, JD Logistics, operates a nationwide distribution network of warehouses and delivery stations, leveraging advanced technologies to support same- and next-day delivery in China.
JD.com primarily serves customers in mainland China, where it competes with other major e-commerce players by emphasizing product authenticity and customer service. The company has also pursued cross-border initiatives, enabling international sellers to reach Chinese consumers and exploring partnerships in Southeast Asia. Under the leadership of Richard Liu, JD.com continues to focus on technology-driven innovation, strategic partnerships, and logistics infrastructure to maintain its competitive edge in the fast-growing e-commerce market.