Otis Worldwide Corporation is a manufacturer, installer and servicer of vertical transportation systems, including elevators, escalators and moving walkways. The company designs and supplies new equipment for commercial, residential and industrial buildings, and provides ongoing maintenance and repair services aimed at maximizing equipment availability and safety. Otis also offers modernization solutions to upgrade aging systems and improve performance, accessibility and energy efficiency.
In addition to new equipment sales, a significant portion of Otis’s business derives from long-term service contracts and responsive maintenance work. The company supports building owners and property managers with inspection, parts, technical support and lifecycle management, and it develops engineering and digital capabilities intended to enhance predictive maintenance and fleet performance. Otis’s offerings address a range of end-markets including office towers, residential complexes, hospitals, airports and transit hubs.
Otis traces its origins to Elisha Graves Otis, who introduced a safety elevator concept in the mid-19th century and founded the Otis Elevator Company. The modern public company, Otis Worldwide, was established as an independent, publicly traded business following a corporate separation from United Technologies. The company is headquartered in Farmington, Connecticut, and leverages a long history in vertical transportation technology and standards.
Otis operates on a global scale with a presence across the Americas, Europe, Asia-Pacific, the Middle East and Africa, serving both new construction and installed-base customers. The company emphasizes safety, regulatory compliance and innovation in its product development and service delivery, seeking to address urbanization and infrastructure renovation trends that drive demand for reliable vertical-transportation solutions. Otis’s business model balances equipment sales with recurring service revenue to support revenue stability and long-term customer relationships.