United Parcel Service (NYSE: UPS) is a global package delivery and supply chain management company that provides a broad range of transportation, logistics and e-commerce services. Its core business centers on small-package delivery and last-mile distribution for business and individual customers, supported by a network of ground transportation, air cargo operations (UPS Airlines) and sorting facilities. In addition to parcel delivery, UPS offers freight transportation, contract logistics, warehousing, customs brokerage and reverse-logistics solutions designed to support domestic and international commerce.
The company traces its roots to 1907 when it began as a small messenger service in the United States and later evolved into the United Parcel Service. Headquartered in Atlanta, Georgia, UPS has expanded over more than a century into one of the world’s largest logistics providers, operating an integrated global network to serve businesses and consumers across many international markets. UPS supports e-commerce through technology-enabled services, tracking and returns management tailored to retailers, manufacturers and third-party sellers.
UPS operates multiple business units and customer-facing brands, including retail shipping locations (The UPS Store) and specialized services such as UPS Capital for trade finance and insurance offerings. Its logistics capabilities encompass freight forwarding, supply chain consulting and managed transportation, enabling customers to outsource portions of their global logistics operations. The company emphasizes investments in automation, route optimization and sustainability initiatives as part of its service model.
On the leadership side, Carol B. Tomé became chief executive officer in 2020, bringing executive experience from prior roles in retail and finance. Under its executive leadership, UPS continues to focus on network efficiency, technology integration and expanding solutions for cross-border and e-commerce flows. The company serves a wide range of industries, including retail, healthcare, manufacturing and automotive, and positions itself as a partner for customers seeking end-to-end logistics and delivery capabilities.