Upstart Holdings, Inc. operates a cloud-based lending marketplace that leverages artificial intelligence and machine learning to assess borrower creditworthiness. The company partners with banks and credit unions, providing its proprietary AI models and underwriting platform to facilitate consumer credit products. By focusing on non‐traditional data points—such as education, employment history and other real‐time indicators—Upstart seeks to improve approval rates and lower loss rates compared with conventional credit scoring methods.
Upstart’s core offering centers on unsecured personal loans, which borrowers can use for purposes such as debt consolidation, home improvements or major purchases. In addition to its personal loan product, the company has expanded into auto financing, enabling partner lenders to offer AI‐driven auto loans. Upstart also licenses its technology under a “lending-as-a-service” model, where financial institutions integrate the Upstart Engine into their own customer-facing platforms.
Founded in 2012 by a team of former Google engineers and Carnegie Mellon alumni, Upstart went public in December 2020 under the ticker UPST on the Nasdaq Stock Market. Headquartered in San Mateo, California, the company currently serves borrowers across the United States. Since its inception, Upstart has focused on refining its predictive models and building strategic partnerships with over two dozen banks and credit unions to scale its marketplace and bring AI-driven credit to a broader population.
The company’s leadership team is led by co-founder and CEO Dave Girouard, who previously served as president of Google Enterprise. Upstart’s executive roster includes professionals with backgrounds in financial services, technology development and data science. Together, they oversee the continuous enhancement of the platform, regulatory compliance initiatives and partnerships aimed at expanding the company’s reach within the consumer and auto lending markets.