Upstart Holdings, Inc. operates a cloud-based artificial intelligence lending marketplace designed to provide consumers with personal and auto loans through its network of partner banks and credit unions. Leveraging machine learning algorithms, the company offers an alternative to traditional credit-scoring models by analyzing over 1,600 variables—such as education, employment history and real‐time economic data—to assess borrower creditworthiness more accurately. Through its platform, Upstart aims to deliver a digital-first borrowing experience that emphasizes speed, transparency and fairness in lending decisions.
The Upstart platform supports various loan products, including unsecured personal loans, auto refinancing and near‐prime lending solutions. Its technology enables financial institutions to automate underwriting, pricing and loan servicing tasks, helping partners expand into markets they might not otherwise serve. Upstart also provides tools for portfolio monitoring and risk management, allowing banks and credit unions to integrate AI-driven decisioning into existing systems while adhering to regulatory requirements.
Originally founded in 2012 by former Google employees Dave Girouard, Anna M. Pineda and Paul Gu, Upstart launched its lending marketplace to democratize access to credit for consumers often overlooked by conventional models. The company completed its initial public offering on the NASDAQ in December 2020 under the ticker UPST. Since then, Upstart has focused on broadening its product suite, enhancing its artificial intelligence capabilities and forging new partnerships to serve borrowers across the United States.
Upstart’s leadership team is led by CEO Dave Girouard, whose background includes senior roles at both Google and enterprise software companies, and a board that features veterans from financial services, technology and risk management. Headquartered in San Mateo, California, Upstart continues to invest in research and development, with the goal of refining its AI models and expanding its lending solutions to additional markets over time.